Questions about Jack? Start here.

Torch Labs builds intelligence for the skilled trades, focused on keeping practical knowledge available as people, crews, and projects change.

Jack is Torch Labs’ intelligence platform built for the field. It helps teams capture hard-won trades knowledge and retrieve field answers with citations to the source.

Jack is for contractors and crews that rely on experienced people to answer recurring field questions. A deployment starts with a specific crew and knowledge problem.

Living Memory is Torch’s approach to keeping practical trades knowledge useful over time. The focus is preserving experience with its sources and context so it can support future questions, handoffs, and training. The capture workflow and available capabilities are defined for your deployment.

Start with the recurring questions your crew asks, the experienced people who understand them, and the relevant documents and field notes. Torch works with you to define what to capture and how it should be reviewed during the deployment.

Cited answers point to the source material behind the response. That gives the crew a way to check the answer against its source and the situation on site. A citation does not guarantee an answer is correct or applicable.

No. Jack is positioned alongside existing construction systems, with a focus on practical knowledge and field answers. Confirm the sources and connections included in your deployment; do not assume a particular integration is already available.

Start with one crew and one recurring knowledge problem. Agree with Torch on the scope, relevant sources, participants, review process, and success measures before the 30 days begin. Review the outcome before deciding whether to expand.

The deployment is paid. Torch confirms the price and included work with you after discussing the scope. Use the deployment form to start that conversation.

The blog is public editorial content. Submitting private material for a deployment is not permission to publish it here. Agree on ownership, access, consent, and any separate publication approval before sharing or reusing contributed material.

Captured knowledge is the original explanation, document, demonstration, or note. Reviewed knowledge has been checked for its intended use by the appropriate people. Capturing or summarizing a contribution does not itself approve it for use on another job.

No. Current codes, engineered documents, manufacturer instructions, approved procedures, and qualified supervision still govern the work. Check the relevance of cited information and take uncertainty to the person responsible for the decision.