TORCH JOURNAL / FROM THE FIELD
Good people move on.
What they know should stay.
Practical notes on keeping hard-won trades knowledge, finding answers in the field, and getting Jack up to speed.
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KNOWLEDGE RETENTION · 5 OCTOBER 2026
KEEPConstruction Knowledge Management: Keep What Crews Know
Keep hard-won trades knowledge with the company when experienced people leave. A practical starting point for knowledge retention and cited field answers.
Read the article →WHAT
CREWS
KNOW.
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Field notes
Before the next handoff, capture the reason why
Five questions that help preserve the experience behind a repair, change, or recurring field problem.
Read article →Getting startedWhat to bring to a 30-day Jack deployment
Start with one crew, one recurring knowledge problem, and a clear way to review the outcome.
Read article →YOUR QUESTIONSGet to know Jack.
Living Memory, source citations, existing tools, and what a paid 30-day deployment involves.
Read the FAQ →Start with the question your crew keeps asking.
Bring one recurring knowledge problem. We’ll scope a paid 30-day deployment around it.