A mid-rise commercial jobsite at dusk, work lights on against a dark sky.

Operation Quote Shock

Your software bill grew.Your field knowledge still walks away.

A bigger software bill does not preserve the judgment in your best people's heads. Jack captures hard-won trades knowledge in Living Memory and gives crews cited answers when the work demands them.

One crew. One knowledge problem. A paid 30-day deployment.

$175,000 a year as revenue grew80% renewal increase90-day implementations$60,000 a year for the same jobNo public price listBilled on annual construction volume$175,000 a year as revenue grew80% renewal increase90-day implementations$60,000 a year for the same jobNo public price listBilled on annual construction volume

The quote shock

A platform sold on volume punishes growth.

Real bills, from public accounts. Not a sales deck. This is what happens when the category leader prices itself for skyscrapers and forgets the crews who built the category.

No list price

Billed on volume

Procore does not publish a universal price list or a normal per-user SaaS rate. Cost is calculated by Annual Construction Volume — growth is the surcharge.

Industry pricing reports, 2026

$175k

A year, same product

A construction-tech founder watched his Procore bill climb from five figures to $175,000 a year as revenue grew. The software did not change. The volume did.

Reported, June 2026

+80%

On renewal

One contractor took an 80% price increase at renewal and started evaluating alternatives the following week. That is not a partnership. That is a trap.

Reported, June 2026

$60k

Five-year customer

A five-time renewal customer described paying roughly $60,000 a year for construction software that mostly did the job Torch does — at a fraction of the cost.

First-person account, May 2026

The knowledge gap

When your best hand leaves, what stays?

Institutional knowledge lives in conversations, scattered files, and a few experienced heads. Jack helps crews capture it, find it, and put it to work.

Keep hard-won knowledge

Capture the judgment, sequences, and lessons that disappear when experienced people move on.

Living Memory

Connect experience to its trade, topic, source, and contributor so crews can find it again.

Answers with sources

Ask Jack a field question and see the captured knowledge behind the answer.

Built for the field

Give crews a direct way to find relevant knowledge while the work is happening.

A focused 30-day deployment

Start with one crew and one recurring problem. Agree on scope and success measures before work begins.

Get Jack up to speed

Use interviews, field notes, and source material to capture what experienced people know.

Steel corridor on a jobsite

Living Memory → Field answers

Your best people cannot be everywhere. Their knowledge can go further.

Jack connects a field question to captured experience and its sources. Keep the context: who contributed it, what it applies to, and where the answer came from.

  • Capture — interviews, demonstrations, field notes, and references.
  • Connect — organize experience in Living Memory with source context.
  • Retrieve — get cited answers to recurring field questions.

Keep your project-management system where you need it. Jack addresses the field-knowledge gap alongside it.

Pricing comparison

See the monthly cost for your crew.

Compare crew-size subscriptions with the existing illustrative volume-billed estimate. These products cover different workflows; this is not a replacement quote.

Torch Labs · Quote TL-26

Field quote

Jack Site · 16–40 people

18people

181+
Plan
Jack Site
Torch, monthly
$1,250
Torch, annual
$15,000
Est. volume-billed suite
$46,021

The volume-billed figure is an illustrative estimate from publicly reported ACV-style bills — not a quote from any vendor.

Illustrative annual price difference

$31,021

Subscription comparison only. The paid 30-day deployment is scoped separately. This is not a guaranteed saving.

Discuss this scope

Plans

Crew-size pricing. A scoped deployment first.

Monthly subscriptions are separate from the paid 30-day deployment. Capture, onboarding, and support are scoped and priced before work begins.

Jack Crew

One crew. Shared field knowledge.

$750/ mo

1–15 people · billed monthly

  • Cited field answers through Jack
  • Knowledge capture from experienced hands
  • Living Memory with source context
  • An agreed crew knowledge scope
Discuss this plan

Jack Site

Most crews

Multi-job shops. The plan most crews land on.

$1,250/ mo

16–40 people · billed monthly

  • Everything in Crew
  • Site knowledge capture scope
  • Contributor interviews
  • Source-backed knowledge retrieval
Discuss this plan

Jack Project

Growing trades. One rate. No volume surcharge.

$2,500/ mo

41–80 people · billed monthly

  • Everything in Site
  • Project knowledge capture scope
  • Scoped onboarding
  • Knowledge across participating crews
Discuss this plan

Jack Enterprise

Large shops. We quote it. Still no GCV math.

Custom

81+ people · billed monthly

  • Everything in Project
  • Custom rollout and training
  • Organization-specific knowledge scope
  • Agreed support scope
Talk to us

Reported pricing experiences

They built the category. Then they priced the crews out of it.

Jobsite workbench with a hard hat, gloves, and a tablet.

Campaign research summaries, not Torch customer testimonials.

Our bill went from five figures to $175,000 a year as revenue grew. Same product. We were paying for the privilege of getting bigger. That is not software. That is a tax.

MPGeneral contractor, 40 heads

Eighty percent on renewal. We started shopping the next week.

RKMechanical sub, 22 heads

Roughly $60,000 a year for construction software. We renewed it five times because switching felt harder than paying.

FFFive-year enterprise customer

Paid 30-day deployment

One crew. One knowledge problem. Put Jack to work.

Tell us where experience gets lost or recurring questions interrupt your best people. We will scope a 30-day deployment around that problem, with deliverables and pricing agreed before it starts.

18 people · Jack Site subscription interest. Deployment priced separately.

No payment collected here. No mailing list. Your details are used to respond to this request.